Terms & Conditions
Order
An Order shall be subject to the following provisions: The Photographer shall be entitled to require a deposit payment from the Client prior to the taking of any steps to create any Material. In the event of a cancellation of an Order by the Client, in addition to any entitlement to claim damages for losses arising from such cancellation the Photographer shall, in any event, be entitled to retain the deposit paid and/or agreed. Unless specifically otherwise agreed in writing between the Photographer and the Client, the Photographer is entitled to utilise Material ordered by the Client for the advertising, marketing and promotion of the Photographer's business. Any work of any description undertaken by the Photographer pursuant to an Order shall be subject to these Terms and Conditions. In consideration of the Price the Photographer will undertake such work as is necessary to fulfil the requirements of an Order.
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Sickness & Cancellations
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We understand that children can be unpredictable and can fall ill at any time. In the event of sickness prior to the session, Client agrees to make every possible effort to inform Alexandru - Family Photographer no later than 72 hours prior to the start time of the photography session. The session can be transferred to a new date which will be at the convenience of both parties within a maximum 1 month period. Please, not we do not refund any session fees paid towards photo sessions.
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When You book a newborn session with Alexandru - Family Photographer, a session slot will be reserved around your baby’s due date. However, should your baby arrive much earlier or past their due date, there will be first available slot offered with no guarantee of a weekend appointment.
No-shows will be treated as a cancellation and in such event session fee paid towards the reservation will be considered lost. In addition, we do not offer session transfers. This means once a newborn session has been reserved, the fee paid towards the reservation can not be transferred towards any other photo session.
Session can be rescheduled (given 72 hours notice) only once, after that session fee will be considered lost.
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Sickness – once the session starts it cannot be rescheduled to another date/time. Also, please keep in mind that we insist on keeping our studio environment hygienic and sickness free as possible to assure our Clients (and little models in particular) are not exposed to any viruses or other pathogens. Please, do not attend the studio with a sick/unwell child. If at any point Photographer notices that the child or yourself are unwell your session will be immediately ended and your session fee will be considered lost.
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Session fee (non-refundable) is required upfront towards securing your slot. Remaining balance is payable on the day of your session. Additional images are prepared after the payment has cleared. We do not hold responsibility for delays caused by late payments.
Session fee covers your appointment reservation only. There are no digital images or other products included in the fee. Please, assure you are fully aware of product prices and packages, prior to booking your appointment. All information is available on the website as well as via email upon request.
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In addition, should you come late to your appointment the photographer will allow 15 minutes to wait for your arrival. Time spent awaiting your arrival will be taken of your session's time meaning your session time will be significantly restricted and may result in reduced number of photographs in your final gallery. If you come to your appointment more than 15 minutes late, due to the restricted time frame your session will be unfortunately cancelled and session fee paid towards securing your slot will be considered lost.
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Safety
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You agree to hold harmless, Alexandru - Family Photographer and representatives from any dispute in the event you become injured or ill during your session or while on the studio premises. Alexandru - Family Photographer and its representatives will not be held liable for any injury, illness or death incurred by you or your family (including illness to COVID-19), or any damage to your property during the photo session or while on studio premises.​​
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Payments
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Booking fee (non-refundable) is required upfront towards securing your slot. Remaining balance is payable on the day of your session. Additional images are prepared after the payment has cleared. We do not hold responsibility for delays caused by late payments. Booking fee is included in a total price of your package but it do not cover a session time. Booking fee do not include any photos or products.​
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Image reproduction
Owing to photochromatic anomalies caused by a combination of certain dyes and materials, especially in man-made fibres, it is sometimes impossible to record on camera the exact color of materials as perceived by the human eye. When processing images, the photographer will endeavour to achieve a pleasing overall colour balance based on natural flesh tones. It is understood that some colours may not remain consistent throughout a set of photographs owing to variations in lighting conditions. It is also understood that all photographic printing is undertaken within the technical limitations of the process and that colour may not be identical over the whole range within a subject. The colour balance of prints made at different times or in varying sizes may also be variable. Due to the limitations of computer monitors it is understood that images may appear differently according to the specification of each monitor and that prints will not match images rendered on any particular computer monitor. All print and presentation sizes quoted are approximate and subject to the discretion of the photographer.
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Editing process takes 3-4 weeks depends from the time of the year and how busy we currently are. Hovewer there is an option for a fast editing service in a 5 working days from the session day for a £50 fee. If you are interest in fast editing option please contact with us before the session to make sure we have availability for it as we have limited numbers of spaces for fast editing each month.​
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Storage of digital photos
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Alexandru - Family Photographer reserves the right to delete online galleries and any images stored after a period of 6 months from the date of informing Clients that their gallery is ready to collect.
After receiving purchased images Alexandru - Family Photographer will not be held responsible for storing Clients’ image files. Create multiple copies of your digital images on your computer, cloud or any other suitable (secure) storage.​
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Print's quality
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When printing your photos please note Alexandru - Family Photographer can not be held responsible for poor quality prints from printing shops or online printers. Alexandru - Family Photographer can provide you with high quality professional prints, please contact us to discuss further details.
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Repeated sitting
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Dear parents, I'd like to urge you, if your children are very lively and find it difficult to sit still or don't like having photos taken of them, please do not force them to come to the photo session. From my experience, it is usually a waste of time for both, me as a photographer and the parents.
Please keep in mind, that my job as a photographer is to capture portraits and this is my main focus during each photo session. Repeated sitting is only offered when due to unforeseen circumstances, within my responsibility I am unable to provide a full gallery (i.e. equipment failure etc.).
Moreover I would like to point out that I can not be held responsible for delays in gallery preparation caused by equipment failure or client's delayed selection from an on-line gallery. Editing and retouching takes roughly two weeks from the moment I receive selected images.
I appreciate your understanding!​
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Responsibility of any damages​
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You agree to hold harmless, Alexandru - Family Photographer and its representatives from any dispute in the event of becoming injured during your session and/or while on studio premises. Alexandru - Family Photographer and its representatives will not be held liable for any injury incurred by you or your family (including third party), or any damage to your property during the photo session or while on studio premises. Clients will be expected to take responsibility of any damages caused by themselves or their children during their photo session or while on studio premises and may be charged to replace props/items that belong to Alexandru - Family Photographer.
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Copyright
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All images taken at your session are copyrighted by Alexandru - Family Photographer and are protected by Copyright Law. It is therefore unlawful to reproduce their work in any manner without written permission from Alexandru - Family Photographer. Reproduction includes, but is not limited to, scanning, downloading, right-clicking, saving to hard drive, posting on websites or blogs without giving full credit to the photographer, photocopying, printing screen shots, or printing images in any manner without obtaining print release written by the Photographer. You buy photos to personal use only! It is against copyright law to amend , change , re-edit Images in any shape or form.
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In addition, the photographer reserves the right to be the sole editor of the images. The client nor anyone else hired by the client is permitted to retouch and/or modify the photographs in any way without permission provided in writing. This includes applying filters, conversion of images from colour to black & whit, and any other form of editing.​​
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Set-ups for your session
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If you want me to use some sets from my portfolio or you have any favorite colors you should let me know about this 10 working days before the session. If not I will prepare everything according to my unique style.
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Display
The Client hereby allows the photographer to display any images covered by booking session to generally promote the business by means of advertising, publicity material, websites, social media and other such media. Should you wish to keep your gallery private, please make sure to contact the Photographer prior to booking your session.​​
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Groups Photography
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Please note, studio sessions are designed to serve photographing groups not larger than 6 members.
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Clients are not permitted to take photos or video recording during photo sessions!